Customer Support & Returns

For details of our returns procedures, please see our Customer Care page.

WEEE

We are an accredited WEEE disposals agent. If you need to dispose of any electrical equipment covered by the WEEE regulations, please see our WEEE Information page.

Product Support

To ensure the swiftest resolution to problems with your product, it is usually best to contact the manufacturer of your product directly in the first instance. They will usually be able to resolve most issues over the phone. For your convenience, we have assembled a list of our most commonly sold manufacturers and the contact details for their support team. This list can be found on the Product Support page.